Web 2.0 has revolutionized small business in many distinct ways. Perhaps the
most noticeable is that its now possible to open an online business selling
physical products without actually keeping an inventory. How is that possible?
With a lot of help from an assembly service, thats how. Assembly services, also
called fulfillment services, are responsible for packaging products and mailing
them to customers from their site and in a companys own wrapping.
What Does an Assembly Service Do?
According to the Direct Marketing Association, advertising mail creates $686
billion annually in economic activity; and assembly
services are a critical
spoke in the wheel. For businesses operating entirely online, or those that
dont have the physical space to store a suitable amount of product, an assembly
service is virtual partner. It is a unique combination of spacious warehouse,
fine-tuned mailing machine, and capable employees, who coordinate the entire
process.
- Assembly services can be general in nature or as specific as any individual
industry. They can help a business grow with these dynamic services:
- Expanding
marketing channels using new advertising methods
- Consistently adding new
products or expanding existing product lines
- Opening larger sales and marketing
areas with greater reach
- Buying inventory and materials in bulk for seasonal
distribution
- Establishing a large-corporate image on a micro-business budget
- Readying
a company for import/export and foreign trade opportunities
- Letting businesses
reclaim existing office space with offsite warehouses and distribution
centers
- Helping to satisfy more clients with expert customer service
Choosing an Assembly Service
Any time a company considers adding a professional service to existing business
operations, it needs to be approached with caution and attention. This holds
especially true for assembly services simply because fulfillment is such
a critical part of the process. Customers expect to their orders to arrive
on time, attractively packaged, and complete. They expect returns to be handled
just as meticulously. To a customer, an assembly service is the face of a
business; and if they fail, the business fails. With that much riding on
the line, some suggestions from Buzzle on how to choose the right assembly
service might not be out of line.
- Can they handle the volume? This primarily depends on a business selling
schedule. If there is a steady stream of orders and the business can predict
with some
certainty how much business theyll do daily, they need to choose an assembly
service that is prepared to handle the load.
- Are they ideally located? Although
an assembly service can be located anywhere, their proximity to buyers will
dictate the amount of postage they, or a business,
will pay.
- WhatandNumber 8217;s the turnaround time? Another delivery factor. For example,
when customers prefer faster shipping, working with several assembly
services strategically placed throughout the region can help keep costs low.
- Can they
communicate? Buyers are fickle and orders can change at the drop of a hat.
Assembly services should be able to handle changes on the fly and
be
able to communicate those changes to all parties.
- What is their error percentage? Finding out what the margin of error is and how the assembly
service goes
about correcting mistakes will help a
business
ensure a perfect match.
Sources
Buzzle
Direct Marketing Association