Higher Health Care Costs Ahead for Businesses

Follow us on Twitter In this email: 1. Higher Health Care Costs Ahead for Businesses 2. Make Web Design and Social Media Work Together 3. 5 Mistakes to Avoid When Outsourcing Customer Service 4. Use a Live Answering Service to Competitive Advantage Higher Health Care Costs Ahead for Businesses As states across the country await the outcome of President Obama’s push for dramatic and wide-reaching health care reforms, a new study indicates the consequences could be dire for small companies which are especially vulnerable to rising costs of health care. Read the full article >> Make Web Design and Social Media Work Together As companies scramble to gain a presence on social media Web sites, they should not forget that any social media effort should be part of a larger e-commerce development strategy. In turn, that e-commerce development strategy should be designed to support the overall marketing mix. Read the full article >> 5 Mistakes to Avoid When Outsourcing Customer Service A smartly run call center can build a brand and grow a customer base. Call centers that ignore the basic tenets of good customer service can do irreparable damage. For those organizations considering outsourcing customer service, here are the five mistakes to avoid during the strategic planning stage. Read the full article >> Use a Live Answering Service to Competitive Advantage Besides managing the reception function, a live answering service can be used in a pure marketing capacity to test advertising messages and media. For example, a print ad placed in different magazines or newspapers can have a different phone number assigned to each publication. Read the full article >> Get more buyer advice Do you provide business services? Become a Vendor Are you an expert in your field? Write an article © VendorSeek, 1051 East Hillsdale Blvd., Suite 800, Foster City, CA 94404