Medical billing is a thankless chore for healthcare providers. But thats not
the best reason to outsource this crucial process. Medical billing services offer
not only peace of mind but also better results. With a firm advocate to stand
up to tight-fisted insurance companies, your business saves time and enjoys higher
returns.
The Key to Efficient Medical Billing
Its no secret that the U.S. health care payment system is hugely inefficient.
A 2007 McKinsey study found that the administrative costs of health care
payment consume 15 percent of every dollar spent on health care. Given that
the industry processes $1.9 trillion a year, this is a vast waste of funds
in an overtaxed industry already operating on tight margins.
A range of structural inefficiencies are at fault, but one of the most important
is a simple procedural factor: manual billing. The McKinsey report explains: andquot;An
important reason for these high costs is that more than half of the transactions
between payers and providers are paper-based and thus much more expensive than
transactions using electronic channels.andquot; Increasing the industry-wide
penetration of electronic processing from the current 40% to 90% penetration
across medical billing transactions would save an estimated $6 billion a year.
Billing Services Win the Collections Game
Outsourced medical billing services present a cost-effective means for individual
providers to implement electronic billing. Billing services are able to extract
higher returns from insurance companies because they have the resources to
file and follow up on large numbers of claims electronically. A 2005 study
found that the major factor in the failure of individual providers to collect
payment was the insurance companies rejection of paper claims. Paper claims
are rejected at a rate of 30-35%; electronic claims, by contrast, enjoy a
nearly perfect collection rate, with fewer than 1% rejected.
What does this mean for your business? Medical billing services afford medical
providers the clout and technological resources to extract more payment than
these single-party claimants could collect on their own.
Simply put, billing services gather relevant claim information such as procedures
and patient insurance coverage and submit it to the insurance companies for
payment. Since they complete the time-consuming process electronically, however,
they enjoy greater success in collecting the funds owed. Electronic submission
facilitates follow through, allowing the billing service to track the payment
process from submission to collection. And it prevents the sort of administrative
errors--typos, information omissions, incorrect procedure codes, etc.--that
result in denied claims.
Medical billing services hold the key to greater efficiency for a struggling
payment system. And the winners of a streamlined system are bound to be the
individual providers. The McKinsey report predicts that a restructuring
of the value chain of health care payments stands to benefit providers,
as fewer dollars are wasted on transaction-processing inefficiencies. These
clinics and health care practitioners currently miss out on billions of revenue
in processing expense and denied claims. By outsourcing the payment process
to medical billing services, your business can grow revenue and save time.
All while avoiding the least popular task in the industry.
Sources
Growth in Outsourced Medical Billing Sector, HMBA.org
Overhauling the US Health Care Payment System, The
McKinsey Quarterly (June 2007)
The Medical Billing Industry, Vimcor