How much are shipping charges?

Most providers will use published carrier rates (those of USPS, UPS, and FedEx). In the case of high-order volumes, the provider may assess an extra charge or handle the shipping by their own means.

Will I be charged for packaging materials?

This will vary with each assembly/kitting service provider used. Some providers will allow free packaging along with the order rate. Some will not charge extra for requirements that exceed the allowance.

Are warehouses climate controlled?

It is recommended to check with each provider. Depending on what goods will be stored, it is important to assess what the temperature of the warehouses will be.

Will providers work in accordance with infomercials?

Most likely, any provider will be glad to handle infomercials if you provide forward notice so that they will have all of the needs necessary to handle the influx of orders.

Will providers ship to outlets as well as consumers?

Most providers conduct multi-channel fulfillment and can support Electronic Data Interchange.

Will the provider be able to interface with my accounting system?

Most providers have the technology available to interface with the most common accounting systems.

What will be the shipping cycle?

Most providers will try to get orders out within one business day. Rush order received before noon are usually shipped the same day and received after noon can be involved with priority accommodations.

What are the policies regarding client information?

Upstanding providers will let you know that all client information is kept completely confidential and is never disclosed.

Depending on the provider's locale, what is their shipping status as far as the rest of the country goes?

Most providers that utilize published carriers will say they can reach anywhere within three days unless there is a priority or express charge added.