Current Call Center Articles

• Use Telemarketing Services for Your Charity Efforts
  Thu, Jun 12 2008
  Did you know you can achieve positive public relations and help others at the same time? By using telemarketing services to collect donations for chosen charities, you can make a difference in the world and ameliorate public perception of your company. Read the following articles to debunk popular misconceptions.
• Choosing Your Business-to-Business Telemarketer
  Mon, May 12 2008
  Other businesses know what it takes to be successful. This why you must choose wisely in regards to your own b2b telemarketing service. Read the following information to help get started.
• Cold Calling with Confidence
  Tue, Apr 15 2008
  Are you afraid of cold calling? Most relief can be supplied by outsourcing your telemarketing efforts, but it is not wise to completely hide from the efforts. Read the following article to help you become better prepared to take the plunge.
• A Telemarketer's Guide to Customer Likes and Dislikes
  Wed, Mar 12 2008
  Telemarketing is a tough job, but someone has to do it. Don't make it a tough job for your customers. Read the following article to find out what they want and what they don't want.
• How to Alter Call Center Perceptions
  Wed, Mar 12 2008
  Negative perceptions about telemarketing is a reality. Perceptions can be changed. Read the article for suggestions on how to alter peoples' thoughts about telemarketing and call centers.
• A Guide in Operating Your Lead Cycle
  Thu, Feb 28 2008
  Your company's lead cycle needs attention. Do you have an efficient method set in place? Read the following article for suggestions on how to streamline your leads cycle.
• Great Telemarketing Services Offer Great Telemarketers
  Wed, Feb 27 2008
  Are you looking to hire telemarketers in-house or searching for a telemarketing services vendor? Great companies are such because they hire and train great employees. Read how great telemarketers are found and made.
• What to Consider Before Outsourcing Telemarketing Services
  Mon, Jan 21 2008
  Many business choose to outsource for telemarketing services. Complement your wise decision with insights regarding maintaining a profitable relationship with your vendor.
• Telemarketing Insights to Keep You on the Phone
  Fri, Jan 18 2008
  Are you having trouble getting on the phone? Hesitance is not uncommon in telemarketing, but you must do something about it. Read the following article to help you stay positive and maintain on the phone.
• Consider Outsourcing for Your Telemarketing Campaign
  Wed, Dec 05 2007
  Are you interested in using a telemarketing campaign to supplement your marketing efforts? Companies are met with the decision to take on the endeavor in-house or to outsource. Read the following article to help you make the right decision.
• What Offshore Call Centers Rather Not Talk About
  Wed, Jul 25 2007
  Some are having success with offshore call centers and some are not. Read about why the latter will not talk.
• Changes in the Call Center Industry
  Thu, Jul 05 2007
  Do you want to stay informed on the call center industry? Read the following about changes that have occurred.
• What are Call Centers?
  Thu, Jun 14 2007
  Do you have questions about call centers? Read about what they do and how they can help your business.
• Business-to-Business Lead Checklist
  Tue, Jun 05 2007
  Does your telemarketing campaign encompass other businesses? Read this checklist to generate more leads.
• Use WebRings to Generate Leads
  Fri, May 25 2007
  Are you looking to attract more leads? Find out how WebRings can help.
• Choosing the Right Call Center
  Fri, May 11 2007
  Are you wondering how to choose the right call center for your business? Read the following article to make sure your venture is a success.
• About Call Center Service Pricing
  Wed, Apr 25 2007
  Are you curious about call center pricing? Find out what you want to know.
• Improve Call Center Training
  Sun, Dec 17 2006
  Do know how to implement better call center training? Read how proper training leads to success.
• Revenue Model- Profit from Pain
  Mon, Dec 04 2006
  Are you looking to make a profit with your call center? Read how to change your call center to a profit center.
• About Online Chat Services
  Fri, Dec 01 2006
  Is your business using online chat? Learn how this service is convenient for customers and profitable for your business.
• Call Center Services FAQ
  Mon, Oct 09 2006
  Do you have questions about call center services? Get your questions answered.
• Answering Services FAQ
  Tue, Oct 03 2006
  Do you have questions about answering services. Find your answers in the article.
• Appointment Setting FAQ
  Tue, Sep 19 2006
  Do you have questions about appointment setting? Get all your questions answered in the article.