Everyone makes mistakes. Learning from the mistakes of others can
put you in a better position to make fewer of your own. The following article
lists six common blunders often made by those involved in a
start-up
business make.
Business start-up mistake Number 1. Automatically calling back
Most businesspeople are very meticulous about their working habits. They understand
that paying attention to customers and contacts is important. Businesspeople
sometimes see a number on their caller id box and feel the need to call the
number back immediately. After all, it could lead to a potential lead or
sale.
This is a mistake. Do not call back a number without knowing the preexisting
circumstances. You may be put in an uncomfortable situation. You should always
be prepared and have as much information as possible going into every business
situation. If a person does not leave a message and some context to base your
return call upon, then do not call back.
Business start-up mistake Number 2. Not listening to voice messages
It is never safe to assume or get ahead of yourself. Businesspeople sometimes
recognize a number and automatically call back without listening to the message
left. This comes across as unprofessional and premature. Why would you want
the person to repeat themselves again? If you are calling them back, then
they are safe to assume you know their original reason for calling and you
are now ready to take the next steps in the process. Otherwise, you are wasting
precious business time.
Business start-up mistake Number 3. Do not receive calls during
meetings or events
Many business consulting authorities agree that answering cell phones during
meetings and events is a mistake. Many people take offence to interruptions
that can be avoided. Of course, there are exceptions, such as taking a call
from your childrenandNumber 8217;s school, but these occasions are few. Leave your
cell phone on vibrate and let the person leave a message. In the case of an
exigent call, let other people know that it is an emergency and that you must
take the call. Many people are understanding and will appreciate your consideration.
Business start-up mistake Number 4. Giving email addresses to deserted
accounts
Many people have multiple email addresses. One could be for work, another for
personal use, another for your start-up, etc. Having multiple addresses is
fine, but make sure that you check all of them regularly if you are giving
the address out to business contacts. If a person emails you and does not
hear back they may think that you are not interested in speaking with them
or that you are not professional.
Business start-up mistake Number 5. Not following up with a phone
call
We have become a society dependent on the Web and its associated tools. We
assume emailing is enough to nurture an ongoing business relationship. It
is not. Phone calls are necessary. Integral information can be exchanged
through an email, but phone calls are more personal. They contain a tone
of voice, inflection, and a personality. Startup businesspeople need to insert
their personalities into their relationships with contacts in order to make
them strong.
Business start-up mistake Number 6. Using a line for both business
and personal use
Those beginning their start-up out of their residence may use their home lines
as their business lines as well. There needs to be a separation between your
home and work life. Even if you are working out of your house, you need to
designate times, space, and equipment devoted to your business and away from
your personal life. Imagine how a potential business associate would grade
your level of professionalism if your business line was answered by a child
or relative.
About the Author
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