Software Services Resource Center

Current Software Services Articles

• CRM Software Helps Small Businesses to Manage Processes and Deliver Value
  Mon, Nov 02 2009
  There are hundreds of companies that provide customer relationship management software. When CRM software first became available, it was little more than glorified list management. Now, CRM offers sophisticated management of many functions, including: sales, marketing, customer service and support, order management and forecasting.
• Small Business CRM Application Trends: Content is King in 2009
  Fri, Jul 10 2009
  Small business CRM efforts arent worth much without a steady stream of prospects motivated to share meaningful information. And theres no better motivator than powerful content. CRM application trends for 2009 will feature dynamic, updated content to fuel the interactivity of customer relationship management. Heres what the experts are expecting.
• CRM and Cloud Computing: Any Relation?
  Fri, Jun 12 2009
  CRM applications, once used almost exclusively by large corporations, has made its mark in the small business world. Cloud computing may enlarge the small business CRM potential by decreasing CRM cost and increasing CRM performance.
• Businesses Cant Afford to Skimp On CRM Software
  Fri, May 15 2009
  Even small businesses can afford to invest in CRM applications, and may find them a key to growth and survival. CRM software is more advanced--and more readily available--than ever before. A perfect, early investment, CRM applications can help any business increase sales and ROI. CRM software is a great tool for any business.
• Six Ways to Create Customer Value With CRM Applications
  Fri, Apr 17 2009
  CRM software can be used to provide useful information or offer services to customers. Done properly, the service that these applications provide is something that people are willing to pay for. Here are six ways CRM applications can be used to defend pricing power by adding more value in customer relations.
• Small Business CRM Software: Digital Technology that Redefines the Customer-centric Business
  Wed, Apr 01 2009
  The collision course between small business CRM and Web-based CRM software has created an unusual opportunity for laser-focused sales efforts. Not only can businesses track and access customer data in real time, but leads can be distributed to the agent with pull over a particular prospect. Heres the latest in high-tech salesmanship that is bringing new meaning to customer-centric.
• Spicing Up Training to Get More Out of CRM Applications
  Tue, Mar 17 2009
  Now is the perfect time to update--and spice up--company training for CRM software. During a recession, the two things that employees need most are morale boosters and ways to stay productively occupied; new training methods for CRM applications provide these in spades. Any business can benefit from these CRM training tips.
• Look for Flexibility in a Small Business CRM System
  Wed, Jan 28 2009
  Five ways a small business can look for flexibility when evaluating CRM software.
• Six Arguments for Investing in CRM Software During a Recession
  Thu, Jan 08 2009
  Investing in customer relationship management (CRM) can make sound financial sense, even during a recession. Its easier and less expensive to keep the customers a business already has, rather than courting new ones, and CRM Software helps streamline that process. The following arguments can keep CRM investments off of the budget chopping block.
• Small Business CRM Applications Help Early-Cycle Business Growth
  Fri, Dec 19 2008
  By using small business CRM applications to formalize sales and marketing disciplines, entrepreneurs can grow past the start-up phase.
• Hosted vs. Installed CRM Software: Three Considerations on Each Side
  Fri, Dec 19 2008
  What to consider when deciding between hosted and installed CRM applications.
• CRM Software Provides Digital Power to Personal Analytics
  Fri, Dec 19 2008
  CRM software is the ultimate retaining tool. If used with strategic savvy, a CRM application can reduce acquisition costs significantly. CRM software helps businesses figure out all they need to know about marketing to their target demographic. Knowing customers makes keeping them happy, loyal, and profitable a breeze.
• CRM Applications Provide Productivity During Downturns
  Thu, Nov 20 2008
  CRM applications can be used to survive and even prosper during a business downturn.
• Small Business CRM: Turning Knowledge into an Asset
  Thu, Oct 23 2008
  Small business CRM can help startups benefit from CRM applications right from the start.
• CRM Software and Applications: Putting Customers First
  Mon, Sep 29 2008
  In todays economy, understanding the customer is key. CRM software helps companies of all sizes collect, organize, and analyze customer data more efficiently.
• CRM Software: Work Smarter Not Harder
  Wed, Jul 09 2008
  Would you like to make money by working smarter rather than harder? CRM software gives you the ability to leverage your customers to make the most out of the relationship and the most money for your company. Read the article to realize how CRM software can help your business.
• Making Sense Out of Using Accounting Software
  Wed, Apr 16 2008
  Are you doing your accounting in-house? This can be a difficult task. Many businesses find accounting software helpful. Read more about why it will work for your business too.
• How to Treat your Customers
  Sat, Jul 14 2007
  Are you always looking for ways to improve your relationship with your customers? Read about why more businesses are using customer relationship management software.
• Software that Attracts Business
  Thu, Jun 07 2007
  How important is customer relationship management to your business? Read about the software that will make all the difference to your company.
• CRM Software
  Fri, Sep 15 2006
  Are you looking for software that addresses the needs of customer relations? Read about how CRM software is priceless for management.